The BlackBerry ID agreement cannot be displayed. Please select your country and language and try again. When setting up the BlackBerry PlayBook tablet™, you will be prompted to select a country for the BlackBerry ID contract. If a country is selected, you receive the following error message: Cause 2When you try to connect the BlackBerry PlayBook to a corporate Wi-Fi environment, the connection may use a proxy to access the Internet. Cause 1When you try to connect the BlackBerry PlayBook to a Wi-Fi access point, the user name and password must be entered to connect to the Internet. Solution 1If the BlackBerry PlayBook tablet has successfully connected to a Wi-Fi HotSpot, the Access Point Setup button appears in the lower-left corner. KB26096 – Troubleshooting Wi-Fi and networking on the BlackBerry PlayBook tablet Depending on the type of Wi-Fi network you want to connect the BlackBerry PlayBook to, this problem can have several causes. For more information, see Resolution. For more information about wi-Fi configuration, see the following sections: Solution 2Certain that proxy information was entered correctly in the Wi-Fi configuration on the BlackBerry PlayBook. KB26228 – Getting started with the initial setup of the BlackBerry PlayBook tablet Click the Access Point Setup button and a window will open where you can enter the username and password.